Account deletion

Delete your Ameleva account.

Four equivalent ways to permanently remove your account and personal content. No app install required.

Ameleva users can delete their account in four equivalent ways: 1) from inside the app at Today tab → profile icon → Account → Delete account; 2) by emailing contact@ameleva.com from the address tied to the account; 3) via the contact form at https://ameleva.com/contact; 4) via this public page at https://ameleva.com/delete-account (no app install required). Any of the four triggers a server-side function that hard-deletes records across our database. Residual copies in encrypted backup snapshots are purged on the rolling backup cycle within 30 days. Operated by 1001511837 ONTARIO INC.

Option 1 — From inside the Ameleva app

Open Ameleva, go to the Today tab, tap the profile icon at the top, then Account → Delete account. Confirm. Your records are removed immediately and the email is freed for re-signup.

Option 2 — By email

Email contact@ameleva.com from the address linked to your account with the subject "Delete my Ameleva account". We respond within 30 days (most requests are completed within 72 hours).

Option 3 — Via the contact form

Submit a request at https://ameleva.com/contact with "Delete my account" in the subject. Use the email tied to your account so we can verify ownership.

Option 4 — Public deletion request (this page)

  • Send an email to contact@ameleva.com with the subject "Delete my Ameleva account".
  • Include the email address you used to sign up.
  • We confirm receipt within 72 hours and complete the deletion within 30 days.
  • No app install or login required to use this option.

What gets deleted

Account record, journals, custom habits, habit logs, action logs, journey participation, moments, sparks, feedback, preferences, and subscription metadata in our database. Residual copies in encrypted backup snapshots are purged on the rolling backup cycle within 30 days. Subscription cancellation must be done separately via Apple App Store or Google Play.

Need help cancelling a subscription first?

Deleting your Ameleva account does NOT cancel your Apple or Google subscription. Cancel from Apple ID → Subscriptions or Google Play → Subscriptions before requesting deletion. See Terms of Use §4 for full details.

Questions about your data?

Read our full Privacy Policy.